Nigerian Communications Commission Resolve To Strengthen Operational Efficiency

Nigerian Communications Commission Resolve To Strengthen Operational Efficiency

NCC, Keffi: The Executive Vice Chairman/CEO of the Nigerian Communications Commission, NCC, Prof. Umar Danbatta, led other Management staff and Heads of Units at the Commission to Keffi, Nasarawa State for a summit to review the implementation and efficiency of the Strategic Management Plan (SMP) 2014-2018, the 8-Point Agenda, and other strategic documents connected with the work processes towards accomplishing the organizational mandate.

The Summit, with thematic focus on CREATING AND SUSTAINING OPERATIONAL EFFICIENCY ACROSS NCC, was a recommendation of the Focal Persons Summit which held in Kaduna, in July 2016.

The Focal Persons, otherwise called CHANGE CHAMPIONS in NCC is a group of staff representing departments of the Commission under the auspices of the Corporate Planning and Strategy (CPS) Department to attend to matters relating to NCC’s strategic plans.


Organized by the Corporate Planning and Strategy Department, the Keffi Summit is marked by impressive attendance and participation of all Management Staff of the Commission, including the Executive Commissioner Stakeholder Management, Mr. Sunday Dare, all Directors, all Deputy Directors and many others.

A critical analytical review of the level of compliance with the redesigned internal policies, work processes and the SMP was undertaken to underscore how the linkages and adherence to policy and the Standard Operating Procedure Manual enhance operational efficiency.


Participants had brainstorming sessions to draw up an agenda on leapfrogging departmental strategic initiatives using the CPS Focal Persons as an organic indispensable factor in the sustenance of operational efficiency.

The Board and Management of the NCC have been re-strategising on improving the quality telecom service delivery to the Nigerian people, on the need to increase the tempo of democratization of access to services, and to explore processes to increase the contribution of the telecommunications/ICT sector to the GDP.


The telecommunication sector is already the second largest contributor to Nigeria’s GDP.

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